Beacon Communities is a privately owned real estate firm that develops, acquires, invests in, and manages a wide range of multi-family housing: ranging from new construction, to historic adaptive reuse, to the renovation of existing housing. Beacon is known for making challenging developments succeed through close collaboration among all its skilled professionals.
Which itself has been a challenge as the company has expanded exponentially. The Beacon workforce now numbers nearly one thousand employees nationwide, and is incredibly diverse — ranging from helpers and aides to senior vice presidents – all at scattered sites. It was time to address:
- The need for a formal, online training program to meet new skill requirements
- A slow-moving, paper-based performance process that limited fast, agile employee actions
- A disconnected, paper-based employee experience