The Difference Between a Data-First and a People-First Onboarding Strategy
In order to drive business value such as engagement, retention, greater customer satisfaction, and revenue growth, organizations need to go beyond forms and data to engage employees from offer letter throughout the entirety of their employee journey.
According to a recent Brandon Hall Group report, the Evolution of Onboarding, “one of the big trends in onboarding is that high-performance management organizations are acquiring a dedicated onboarding technology at a faster pace than other organizations”. The report indicated that high-performance organizations are doing this to improve the new hire experience, improve management of the process, and alleviate manual tasks.
Within the onboarding technology space, there are generally two types of solutions: data-first and people-first strategies. Data-first solutions are typically apart of an integrated suite that are great at managing transactions and data across multiple business areas and modules. A people-first solution manages forms and workflows to maintain compliance and the completion of necessary tasks, but it goes beyond to engage new hires, connecting them to the organization, its culture, and its mission.
Here’s SilkRoad’s Lilith Christiansen on the difference between a data-first and people-first onboarding strategy:
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