Measuring Onboarding Effectiveness Using SilkRoad Analytics

Nirmala Pol, Data Visualization Analyst, SilkRoad
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[Editor’s Note: This blog post comes from Nirmala Pol, Data Visualization Analyst on SilkRoad’s R&D team and Mimi Jerkan, Talent Activation Director for SilkRoad]

Defining and measuring onboarding metrics is very important because the new hire experience is the period of an employee’s journey where the organization begins to engage, empower, and activate their new employees. A data-driven culture helps to monitor/tweak your onboarding process for better business outcomes. It also aligns the process to the organization’s goals and enables you to pinpoint the pitfalls and red flags, giving you a holistic view of the individual and team performance.

Measure – Improve – Act is a continuous process and is very important for any organization.

Wondering which metrics will help HR and Onboarding coordinators?

SilkRoad Task Status and Assignee Promptness helps to draw deep insights that help determine where you might need some coaching and intervention to improve the process.

For instance, the Task Promptness analytics dashboard monitors the new hires who are going to be completing tasks, as well as see the various teams who support the onboarding of the new hires and where those teams are respectively in the status completion.  This shows if the new hire is progressing in a timely and complete manner and if they’re following the journey that was intentionally designed for them. Time to productivity, alignment with organizational goals, and retention are all indicators of a successful onboarding experience.

  • Increased their Onboarding efficiency
  • Improved first-day readiness
  • Developed a culture around employee engagement
  • Identified bottlenecks in the process
  • Increased efficiency and effectiveness within the organization

To learn more about our Task Status and Assignee Promptness dashboards and how it can empower HR, please plug-in and listen to our podcast that highlights how to use them and how it can be applied to benefit HR and the organization as a whole in an effort to align these efforts with organizational strategy.

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