Extending the Onboarding Experience to First Time Managers

Kelly Carmody, Field Marketing Manager, SilkRoad
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According to the 2017 Brandon Hall Onboarding Survey, 53% of organizations have formal onboarding processes for promotions.

More and more, organizations are beginning to see the importance of extending the onboarding experience to additional inflection points in the employee life cycle, such as promotions, transfers, family leave, and projects. Creating experiences around these milestones or touch points continually sets employees up for success throughout their journey by delivering the right content to the right people at the right time. Each of these experiences should be as designed and intentional as the new hire experience so as to create a continuum of engagement and investment in achieving the organization’s goals.

For example, let’s take a transition, such as a promotion for an employee who is becoming a first-time manager. By extending the onboarding experience, organizations can serve up journeys that include training content, introductions to mentors, goal setting, and activities that help them assimilate to their new team.  Ultimately, this helps the first time manager understand the expectations of their new role and contextualizes it to organizational strategy, acquaints them to their new team, provides them the development resources they need to fill skills gaps, and maintains engagement with the organization.

Check out the video below to learn more about first time manager transitions. 

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