Customer Success: GE delivers a welcoming new hire journey in any language

Michael Powers, SilkRoad
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Creating a consistent and welcoming new hire experience is a challenge, especially for a complex global enterprise like GE. Their HR leadership set out with the objective of delivering a unified global experience for new hires across 80 countries, in 21 languages.

GE partnered with SilkRoad to create GE Hire, a global onboarding solution that ensures all new employees are excited to join, engaged on social media, and have completed the necessary tasks. GE Hire provides an inclusive and welcoming new hire journey in any language, creating a clear path to employee success.

SilkRoad’s analytics capabilities align well with GE’s data-driven culture. “SilkRoad enables us to establish a measurable baseline of new hire success, while creating meaningful journeys in local languages to support our mission as a global company.”

The payoff has been substantial. In addition to dramatically streamlining the new hire experience, GE Hire will save the company $6.5 million over three years, while reducing administrative time by 50 minutes for each new hire.

To learn about how GE leveraged strategic onboarding to uncover $6.5 million in ROI, download this case study by Nucleus Research or watch this webinar

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