Avid Solutions Transforms Performance Management: Faster Feedback, Faster Action

Kelly Carmody, Field Marketing Manager, SilkRoad
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Avid Solutions, an industrial automation consulting firm based in North Carolina, provides project-based services through project managers and engineering consultants. Although the managers and consultants report to department managers, projects and the mix of teams constantly change, leading to a highly matrixed environment. The company faced a significant challenge in collecting constructive, real-time feedback.

 “… managers started asking how we could get back to focusing more on conversations instead of ratings.”

Tracy Cini, director of Human Resources, Avid Solutions

Avid discovered the answer in SilkRoad Performance. The solution empowers employees and managers to react in real-time, setting and adjusting employee’s expectations and meeting at frequent intervals. Core components include Feedback, Expectations and the Check-In Meeting.

“Going in SilkRoad Performance and giving feedback doesn’t take much time but is extremely effective.”

Emily Goldberg, HR Generalist 1, Avid Solutions

To learn more about how faster communication of feedback impacted Avid’s results, check out the videos and read the full case study.

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