Case Studies

  • Save the Children

    Save the Children

    Find out how SilkRoad’s groundbreaking talent management solutions enabled Save the Children Australia to streamline their recruitment and onboarding processes, redirecting resources to where they are most needed and saving the organisation more than AUD50,000 per year.

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  • BenefitMall

    SilkRoad Learning Case Study

    BenefitMall provides a self-service portal for brokers to obtain insurance quotes for their clients. Despite the system’s self- service features, the company faced an ongoing challenge: brokers called their BenefitMall sales reps to run the quotes. “Instead of establishing or growing relationships, our salespeople were spending a lot of time running quotes for brokers,” says Audrenia Graham, BenefitMall’s director of HR. “We had a very clear goal—get sales people back to selling.” To achieve that goal, the company planned for an upgrade to the portal and decided a new approach to training was needed.

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  • Georgiou

    RedCarpet - Onboarding Case Study

    Georgiou is a rapidly growing national building construction, engineering, and property development company based in Australia. Over three decades, the firm has expanded to multiple business units with projects distributed across Queensland, Western Australia, and Victoria. Technicians, heavy equipment operators, shop and field mechanics, engineers, project managers, and financial and administrative professionals are just a few of the types of staff that Georgiou employs.

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  • Scania

    RedCarpet - Onboarding Case Study

    Scania Australia partnered with SilkRoad in 2011 and has been seeing the benefits of a structured, automated and engaging system since day one. Through the implementation of RedCarpet, the Scania Australia HR Team have been able to focus on their strategic projects whilst being confident that their new starters are receiving an engaging welcome to their business through the delivery of day one readiness tasks. Scania Australia not only use RedCarpet to guide their new starters to be ready from day one. Further to day one readiness, the solution takes the employee through to probation periods and then up to the employees 4th year milestone. This in depth planning ensures that no important anniversaries are forgotten and continues employee engagement past the traditional onboarding experience.

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  • Tenneco

    RedCarpet - Onboarding Case Study

    Tenneco pioneers technologies for cleaner, safer and smoother transportation, yet it used a manual onboarding process that was time-consuming, costly, and inconsistent. The organisation sought an onboarding system to support its operational excellence and worldwide presence.

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  • Tenneco

    OpenHire - Recruiting Case Study

    Tenneco is a leading-edge technology company, but it used an outdated manual system for recruitment—requiring enormous expenditures of time and precious recruitment dollars. The company needed highly efficient recruitment software that would match its reputation for operational excellence and innovation.

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  • McAfee

    RedCarpet - Onboarding Case Study

    Prior to RedCarpet, McAfee's onboarding process began by sending a binder out to each new employee. The binders included new hire paperwork, forms, and reference materials. Each binder was shipped via FedEx to the employee. When asked how they would have handled this process for 1000 employees, Gillette said, "It would not have been an impossible task. Sending out the binders would not have been a problem because we could outsource that. The problem would have been on the data management side when everything came back in."

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  • Rustan Coffee

    OpenHire - Recruitment Case Study

    With hundreds of applications every day, recruiters at Rustan Coffee were faced with a monumental screening exercise; with the head office wanting to add an additional 10+ stores per annum, the recruitment team knew they had to do something, and do it quickly, so they turned to SilkRoad's applicant tracking system.

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  • Scoot Airline

    OpenHire - Recruitment Case Study

    As a new start-up airline that launched in November 2011, Scoot’s HR team was faced with the enormous challenge of recruiting over 300 staff in its first year. However, the airline’s existing recruitment system was entirely manual—with the HR team reviewing, by hand, each submitted resume to determine if candidates were suitably qualified for available positions. Scoot turned to SilkRoad, specifically its OpenHire recruiting software, for help in achieving its ambitious recruitment targets.

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  • Carlson Rezidor Hotel Group

    OpenHire - Recruitment Case Study

    Carlson Rezidor Hotel Group is one of the world's largest and most dynamic hotel groups with a portfolio of more than 1,300 hotels in operation or under development. In the Asia Pacific region alone Carlson Rezidor Hotel Group has more than 200 vacant positions at any given moment and needed one standardised and user-friendly system to streamline their recruitment process with a single web portal where applicants could see all job openings in Asia Pacific. OpenHire became their chosen applicant tracking system.supporting more than 355 hiring managers and 47 recruiters across 10 countries.

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  • Kearney & Company

    WingSpan - Performance Case Study

    The company currently has 450 employees, but finds itself growing so rapidly that the number changes weekly. With such rapid growth, the company found its needs and demands changing quickly when it came to performance reviews. Kearney evolved from being able to handle all of its performance reviews via e-mail and spreadsheets, to finding themselves overwhelmed with the process as it became inconsistent and disorganised.

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  • High Sierra Industries

    Green Light - Learning Case Study

    High Sierra Industries needed to sustain and motivate its workforce with continuous learning oppotunities, as well as ensure accurate data for compliance reporting. Yet the organization had undergone a rapid, strategic expansion and had clearly outgrown its learning solution, a component of an older HR system: The software lacked basic capabilities for registering, tracking, and reporting training activity. As a result, employees spent time shuffling paper forms for approval that managers signed off manually.

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  • McLeod Health

    GreenLight - Learning Case Study

    McLeod attended a local HR conference and saw a demonstration of GreenLight, SilkRoad’s learning management system (LMS). After seeing the demo, they decided to investigate further and looked at other learning management system solution providers. McLeod felt GreenLight was best suited for their needs; they were especially impressed with the full range of solutions offered with SilkRoad’s Life Suite and the synergistic capabilities between GreenLight and WingSpan, SilkRoad's performance management solution. Additionally, because McLeod Health employs a large number of Hispanic employees; they required a learning management solution that could translate their courses into Spanish, a task currently being done manually by a respiratory therapist. McLeod Health was thrilled when they realized GreenLight could perform these translations for them. McLeod Health decided to give GreenLight the "green light" and proceeded with implementation.

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  • TPC Group

    WingSpan - Performance Case Study

    TPC Group is the leader in providing highly specialised lines of chemical products to major chemical and petroleum-based companies worldwide. As North America’s largest producer of finished butadiene and the largest producer of butene-1, companies around the globe rely on the company as their dependable supplier for hydrocarbon processing and other specialty chemicals. The company is the sole producer of chemical grade diisobutylene in North America and the second largest active merchant producer of high purity isobutylene in North America.

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