Training
The primary goal of our development team is to make the user interfaces of our solutions extremely intuitive and user-friendly. It is also our goal to ensure full and quick adoption of your investment. To get the most out of your new solution, we provide initial training to your team that empowers you with the ability to hit the ground running the moment the system goes live. We utilise a variety of training methods across our products including quick start guides, web-based training, train-the-trainer, and on-site training sessions. SilkRoad will work with your organisation to determine a training program that will fit your organizations' individual needs.
Mondays with SilkRoad
The SilkRoad Training Team offers all our current clients the opportunity to attend our free one hour training sessions, which we call, Mondays with SilkRoad. As is apparent in the title, these sessions are held on Mondays from 3pm-4pm and again from 7pm-8pm twice a month. These sessions range in product and topic; the 2012 Schedule will detail the topics, products, and agendas for our upcoming sessions.
Mondays with SilkRoad sessions are intended to introduce best practices and reinforce more advanced features to our users. They can also be quite useful to our clients as they onboard new users.
Each session is recorded and stored on our Client Support Site for future use.