SilkRoad Glossary of Terms


Applicant Tracking Software- Applicant tracking software is an application that allows HR and recruiting staff to easily and efficiently handle all recruitment needs electronically. Applicant data is entered into a secure database and is easily accessed using a specialized interface. Applicant Tracking Software is scalable and can be used on both enterprise and small business levels.


Applicant Tracking Software helps reduce costs associated with securing and maintaining large amounts of personal information and data.


Applicant Tracking System - Applicant tracking systems help businesses of all sizes create and maintain an efficient hiring process. An applicant tracking system usually consists of applicant tracking software, and allows management of job posts, tracks applicant information, controls the flow of the application process, and provides reporting tools.


Efficient applicant tracking systems allow management to focus on hiring the right person for the job and help HR departments reduce costs associated with the new employee hiring process.


Onboarding- Onboarding is a term used in the HR industry to describe formal process that new hires must go through once they are hired. The onboarding process includes the filing out of paperwork and the other vital processes required to fully integrate the new employee.


An efficient onboarding process, which includes onboarding software, helps ensure compliance with government and organizational policies and helps the new employee become productive from their first day at work.


Learning Management Software - Learning Management Software provides a platform for businesses and organizations to train and educate employees. Along with training and content delivery tools, Learning Management Software includes the tools needed to measure, track, and analyze the effectiveness of employee training.


Learning Management System - A Learning Management System provides the infrastructure to administer, document, track, and report on employee training and e-learning programs. Modern learning management systems (LMS) are often cloud-based solutions, allowing access to training and other LMS content & features online using a standard web browser.


HR Software - HR software aims to help simplify and streamline management of the large amounts of employee information and documentation that modern businesses must maintain on behalf of their workforce. HR software allows administrators and HR employees to easily update and maintain information stored in the HR software, and gives employees secure, easy access to the vital information stored in that system.


Recruitment Software - Recruitment software is an application that enables organizations to handle recruitment needs electronically, reducing paper costs and streamlining the process of hiring new employees. Recruitment software provides a central location for resumes & applicant information along with information related to job postings.


Social Recruitment - Social recruitment is the process of recruiting potential job candidates through the use of social networking platforms and/or websites. Social recruitment software is used to search social networks for passive candidate information, manage active social recruiting efforts, as well as distribute job postings and information related to open positions to job posting websites.


Employee Performance Management- Employee performance management software centralizes employee performance management into a simple, easy-to-use platform. It plays a critical role in storing employee performance data, along with information regarding individual skills and existing positions. Employee performance management software includes robust tools that allow organizations to increase employee productivity and create a culture built on performance and motivation.


Employee Appraisals – Employee appraisals provide a systematic process that assesses an employee’s work performance and productivity relating to pre-defined criteria and objectives. Employee appraisal software helps improve the employee appraisal and review processes that are often tiresome and tedious for managers and employees. Employee appraisal software also helps with the management and tracking of employee development, training, and compensation tasks.


360 Evaluations - 360 evaluations are a non-traditional way of providing employee performance evaluations. 360 evaluations focus on peer-to-peer feedback, rather than a two-way linear relationship to gather information on employee performance and contributions. This type of evaluation provides management with an accurate and complete picture of employee performance.


Goal Management Software - Goal management software allows organizations to help managers and employees set, track, and meet performance goals. The software also helps those involved in the goal setting process accurately assess and prioritize objectives and goals according to importance and other factors. Goal management software allows employees, managers, and HR staff to manage goals as a team, increasing the likelihood that goals will be met.