As retail companies continue to compete for employees while maintaining profit margins, you need best practices and tools to help you create a successful, strategic talent management program. Here you’ll find  tips on finding and attracting top talent, onboarding processes, employee engagement, blended learning, social recruiting, and more.

Is Talent Management and HR Automation Right for Retailers?

Retail is a people business.  From greeting customers at the door to ringing up a purchase, your employees have a huge impact on business success.  A powerful talent management strategy and use of automation give you an edge as you complete for top talent - and customers.  It helps you find employees and keep them motivated with great onboarding, strong engagement, and simpler processes. With the right people and technology in place, you can reduce turnover, save time, and refocus energy on growth.

The HR Challenges

Retail industries experience high turnover in the best of times, but the numbers fluctuate significantly during seasonal and economic swings. And it’s not just hourly, seasonal, and contingent personnel that are affected. Salaried staff feels the pain, too. The revolving door in retail is costly: both in time and in revenue lost. It also takes your HR department away from business initiatives that benefit the whole company. SilkRoad’s resource center will help you address these challenges with practical tips, efficiency ideas, and the latest research.  Get started today:

How to Attract Talent: Retail’s Seasonal Hurdle

Companies share their most successful sourcing approaches in SilkRoad’s annual Top Sources for Hire 2014.  Results? Internal sources produced more hires. Online recruitment efforts were vital. Discover the Top Sources of Hire in the full report.

Retailers: Ready to Recruit and Onboard Millennials?

Millennials have already changed the workplace. The first wave of this cohort has been on the job for a few years. They’re already poised to assume store management positions. Whether employees or managers, they communicate differently, want to level corporate ladders, and bring a fresh approach (theirs) to work.  These tech-savvy Millennials expect hiring, onboarding, learning, performance, and evaluation processes to be easy-to-use, online, and mobile. Learn how to Recruit and Engage Millennials: Manager 3.0 by Brad Karsch and Courtney Tempin, download it in SilkRoad Book Club.

How to Connect People to Business Success?

For the biggest impact, a company’s business strategy should be connected to its people strategy.  These signs can indicate a disconnect: no input into the HR budget, last minute staffing requests, not part of the merger conversation and more. To strengthen the connection, check out Aligning Human Resources with Business Value.

How Retailers Take Advantage of Mobile Recruiting

As you walk down the street or shop in a mall, you see a mobile device in almost every hand.  Mobile is a massive trend in life and it can be a tremendous recruiting force, especially with Millennials.  If you haven’t started a mobile recruiting program, it’s time to get going and review Top 9 Tips for Mastering Mobile Recruiting.

Training Your Workforce Consistently Across Multiple Store Locations

As retailers grow, HR and training groups face daunting challenges. How to provide the consistent level of training for every employee over a wide region or country or continent. Delivering in-person, group training means high costs, lost productivity, and time away from the store location and sales floor. Online training offers the answer. A branded cloud-based training portal makes it easy for employees to receive the training you want to provide, at the time and choosing of the employee. Retailer, Levin Furniture, saved significant training dollars and found employees were more engaged and motivated to continue training using a self-service training portal.  Watch how Levin Furniture delivers retail training.

How to Motivate Employees from Day One

With competition tight for retail employees, you also need to focus on retaining new hires.  Organizations that support and engage their employees from Day One, and on an ongoing basis, are proven to have higher rates of retention satisfaction, and productivity. Explore more in Engaging Your New Hires on Day One and Killer Portals

Energizing Performance Management and Evaluations:

Performance management in a retail environment is particularly challenging.  With dispersed locations, employees, and managers, it’s difficult to bring a cohesive approach to this important process.  Then there’s the challenge of energizing employees with feedback, not turning them into another turnover statistic. A performance management system can be exactly the breath of fresh air that your company needs. Watch Performance Management: 5 Reasons Technology Benefits the Bottom Line to learn more. Take a look at our full library of research, eBooks, white papers, and more. “SilkRoad's OpenHire makes it possible for us to screen almost 100 applicants a day. We couldn't screen people without it. In fact, 100% of our hires are done using OpenHire.”  Starbucks Coffee  

Additional Resources

SilkRoad Activate | Personalized for Every Stakeholder

SilkRoad Activate is your way to author personalized journeys for your workforce. This engagement platform delivers a targeted experiences by employee role or type that puts customized experiences, apps and analytics where people want to work.

Research Report | 2017 Annual Recruiting Survey

Recruiting is one of the hottest issues for HR professionals largely thanks to an improving economy and low unemployment rates. We wanted to take a snap shot of the recruiting landscape with this survey. The HR Daily Advisor research team conducted the 2017 Annual Recruiting Survey in January 2017.

Utility Companies: How to Improve Safety, Readiness and Compliance through a Learning Management System

When companies consider the benefits of a learning management system (LMS), it’s often focused on helping employees develop skills. An equally important benefit, especially for utility companies, is tracking employee certification, training and compliance to manage risk and increase safety.

Nucleus Research: Talent Management Technology Value Matrix 2016

The evolution of technology is moving talent management to the perimeter to hand purview over its execution to line managers. Functionality from vendors in this year’s Value Matrix shows how, and parallel advances in analytics show why HR can and must rethink its role in talent management – thus retaining skin in the game.

SilkRoad Talent Activation Cloud

Talent Activation focuses on the experiences, process and metrics that enable HR to create an equipped, aligned and engaged workforce. It addresses every chapter of an employee’s journey in a seamless user experience.

Video Tour of SilkRoad Talent Activation Solutions

Take a video tour of SilkRoad talent activation solutions. Complete just one form, and access our entire library of product videos—see how SilkRoad can transform the way you attract, hire and activate top talent.

Learning Video Demo

In this short video demo, you will discover the one-stop way to centrally manage, track, and report on learning activities, while providing an entire range of multi-media content. You’ll learn how to leverage the power of on-line learning, reduce employee training costs, and lower compliance risk.

Agile Performance Video Demo

SilkRoad Agile Performance is the simple alternative to traditional performance management. Activate employee performance with Check-ins, Goals, and Review apps to maximize productivity, increase engagement and align with corporate objectives.

Recruiting Video Demo

SilkRoad’s high-powered applicant tracking system allows you to source, attract, engage, screen and hire top talent fast. From requisition approval to “yes!” reduce your recruiting spend by 80% or more.

State of Talent 2017

The Big Shift in 2017—HR Puts Employees First. More than ever, today’s CEOs recognize the tremendous competitive advantage in a workforce that’s highly motivated, excited and tightly connected to business goals. Building a powerful workforce strategy remains front and center for HR teams.

The Employee Experience in 2025 – A SilkRoad Brief

In future years, the employee experience will emerge as a critical HR focus due to its potential to impact business results. Experiences need to move beyond engagement and focus on “activating employees” to outcomes such as greater productivity, agility, competitive advantage and the like.

White Paper: Talent in 2025

What will HR look like in 2025? Four HR industry experts recently shared their thoughts on the future in an engaging and high-energy panel discussion.

Impact of Agile Performance

Frequent feedback in the workplace is being demanded by employees. Recent research by Tiny Pulse, found that 64% of employees surveyed said they wanted their supervisor to check in with them at least every two weeks, with 42% of millennials wanting feedback every week. This white paper lays out a plan to create a culture […]

Calculating the ROI of an Agile Performance Technology Solution

Performance management processes are in a state of flux. The traditional systems we’ve grown accustomed to are being updated and enhanced to reflect today’s workplaces and employees. These shifts in performance management are not the result of a spur of the moment decision or a trend du jour. They are in reaction to years of ineffective performance management cycles.

Ultimate Guide to Performance Management

Are your employees contributing to organizational success? The Ultimate Guide to Performance provides the information needed to improve how companies manage and track employee performance, to ensure employees are aligned with the proper goals and objectives to increase business performance.

White Paper: Transforming to Agile Performance

It’s time to move beyond traditional performance management. Leading HR experts recommend getting started on a fresh look at performance management, emphasizing real-time, agile and a focus on results. Learn how agile performance works, typical cost and productivity savings, best practices, and more.

What Keeps HR Up at Night 2016 Report

We asked HR professionals to share with us the pains and challenges they face each day in effectively managing and engaging their talent.

White Paper: The Who, How and Why of Onboarding

Learn key findings from the 2016 CLO Innovations in Onboarding Survey, onboarding best practices and success stories.

Report: Seeking Agility in Performance Management

Learn why traditional reviews still reign as most popular but performance management change is on the way. An eBook, Seeking Agility in Performance Management, reports on the survey results from over 200 HR leaders in this important area.

Top Sources of Hire 2016: The Definitive Report on Talent Acquisition Strategies

Get recruiting right with the Source of Hire Report. The Source of Hire report is back and more comprehensive than ever, covering more than 13 million applications, 600,000 interviews, and almost 300,000 hires. The job market is back. And so is increased competition for top candidates.

Calculating the ROI of a Recruiting Technology Solution

Learn formulas to calculate how much you could save by using an applicant tracking system or a recruiting technology solution to manage your talent acquisition processes. Includes strategic guidance, practical tips, and recruiting metric formulas to lead ROI discussions.

Calculating the ROI of a Performance Technology Solution

Productivity gains come from effective performance management. This requires a system that gives HR, managers, and employees a clear line of sight into goal setting, the review process and more. Learn some of the key areas where you can increase productivity, reduce turnover, and decrease costs.

State of Talent Management Report: The Always On Talent Economy

Radical changes in HR, from agile performance to analytics, will make 2016 a defining year in the HR world. Job seekers are gaining more power than recruiters and technology is becoming an ever present asset.

Ultimate Guide to Career Portals

First impressions matter—a career portal can make or break a hiring strategy. Learn the 5 key elements to attract the best candidates with a career portal that works.

Ultimate Guide to Onboarding Portals

The potential employee experience is key to the success of any company. Learn the 5 key elements to welcome them with an onboarding portal that works.