Case Studies

Case Studies

Avid Solutions Inc. Creates Agile Conversations through SilkRoad Agile Performance

SilkRoad Results More agile, responsive environment through frequent feedback Improved teamwork and communication across shifting project teams Greater manager and employee engagement in the performance evaluation exchange Employees empowered to proactively manage their own development Agile Performance Challenges Solved Highly matrixed structure posed barriers to sharing feedback Formerly valued ratings over meaningful conversation No avenue […]

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Bernick’s Builds Entrepreneurial Spirit with SilkRoad Recruiting, Learning and Onboarding

SilkRoad Results Savings of $168,000 Faster new hire productivity Achieved time-to-hire goal of 42 days Increased learning engagement Challenges Solved Streamlined a paper-intensive recruiting process Presented a more attractive brand to activate Strengthened social recruiting to reach wider candidates Created employee-friendly learning that was easy to access Eliminated manual onboarding, saving hours of time per […]

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Centralizing Performance Management Processes

Key Impacts Created one central location for all information to be stored Eliminated cost of time and money spent on recreating lost material Increased usage of IP’s LMS Saved expertise collected from years of experience Background International Paper (IP) is a diversified, global company with manufacturing operations in the western hemisphere, Europe, Asia and Africa. […]

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Computing infrastructure solutions provider uses SilkRoad Recruiting to drastically improve candidate processing, lower agency fees, and improve talent search

Background NetIQ Corporation (NASDAQ: NTIQ) is a leading provider of software solutions for managing, securing and analyzing all key components of enterprise computing infrastructures. From backend networks and servers to front-line applications andWeb servers, clients like Ford, NASA, and NASDAQ depend on NetIQ’s applications and services. NetIQ’s SilkRoad Recruiting Applicant Tracking System Results: Reduced administrative […]

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Daxko Activates Candidates into Highly Engaged Team Members with SilkRoad

SilkRoad Results Higher engagement—nearly 9 out of 10 “would recommend company” rating Created a seamless candidate to employee journey High marks for ease of candidate and onboarding experience Increased candidate pool through social media use Improved Day One readiness through onboarding automation Business goal support—fill positions faster, new hires productive faster Daxko Challenges Lack of […]

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Dentsu Aegis Network Streamlines Performance Management

Results Standard approach across 25 brands Measurable and track able performance outcomes Cultural shift Complementary to SilkRoad Learning for an overall employee development experience Background Dentsu Aegis Network first started speaking with SilkRoad in 2011 about their overall HR strategy, challenges and goals. Since then, Dentsu Aegis Network has implemented SilkRoad Performance, Learning and Onboarding […]

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Elkay Manufacturing Builds its Team with SilkRoad

BACKGROUND Elkay was founded nearly a century ago on a simple idea: “Make the best sinks and provide the best customer service.” Since then Elkay has grown significantly from its beginnings as a sink manufacturing company to a complete supplier of kitchen products. To this day, the company’s dedication to innovative products and exceptional customer […]

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Engaging Onboarding Process Helps Retain Skilled Talent at McLeod

BACKGROUND McLeod Health, a healthcare organization dedicated to patients and their families, was founded in 1906. McLeod is a locally owned, not-for-profit institution that features the strength of nearly 400 physicians on the medical staff and more than 1,400 nurses. The organization prides itself on modern facilities, premier technology, and a dedication to improving the […]

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Fast-Paced Ulthera Meets Rapid Growth, Integrates HR Functions with SilkRoad HRMS

SilkRoad HRMS Results ⁃    More transparent, fluid, and agile processes, with real-time data for reporting, decision making, and planning. ⁃    Leveraging previous IT investments, by integrating with other systems and allowing for future integration of a new payroll system. ⁃    An appealing interface that addresses the needs of Ulthera’s Web-adept, dispersed workforce. Employees can now […]

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From Barista to Barristers – SilkRoad Recruiting has enabled the leading retailer in the Philippines to hire exceptional talent across a wide range of roles

BACKGROUND Attract the right kind of talent across the organisation. Rustan Coffee is part of the Rustan Group of Companies, which was established in the Philippines in 1951. In 1997, Rustan Coffee signed an exclusive licensing agreement to develop the Starbucks retail business in the Philippines. The first store opened in December, 1997 and the […]

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Gen-Probe Incorporated Gives SilkRoad’s Learning Management System the Green Light

BACKGROUND Gen-Probe Incorporated, a global leader in the development, manufacture and marketing of rapid, accurate, and cost-effective nucleic acid tests (NATs) – used primarily to diagnose human diseases and screen donated human blood – is a perfect example of a company working within a regulated environment. For years, they managed and tracked employee training manually […]

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Genscape Warms Up New Hire Welcome with SilkRoad Onboarding

SilkRoad Employee Onboarding Results Warmer, engaging employee experience Time savings for HR Stronger compliance and faster background checks Greater “what’s next” transparency for new hires New Employee Onboarding Challenges Completely manual process Inconsistency across locations Disconnected new hire experience Time spent chasing paperwork and task completion Too Much Time Chasing Down People and Tasks Genscape, […]

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Georgiou Group Values SilkRoad’s High-Efficiency Onboarding: Save Hours, Boosts Productivity, Engages Employees from Day One

RESULTS ⁃    One consistent onboarding process that eliminated paper forms. ⁃    Reduction of general orientation from one day to half a day. Now more time is spent acclimating the employee to the company’s systems and safety culture. ⁃    An easy-to-use portal that provides a superb experience for new hires and engages them from Day One […]

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Hargray Creates Cutting Edge Performance Management and Employee Onboarding with SilkRoad and CompensationXL

SilkRoad and CompensationXL Results Employee onboarding savings—81 days, $15,000 Performance/compensation savings—160 hours and $7,500 Stand-out onboarding experience Flexible performance process Easier analytics—compensation, talent, goals Speed and insight of automated succession planning Human Resources Challenges Solved Time intensive onboarding process Inflexible performance management No global view of talent and succession planning Manual employee compensation management Analytics […]

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Hydrite Chemical Co. Empowers Employee Development with SilkRoad Learning

SilkRoad Results Employees empowered to manage their own training, both mandatory and elective Stronger tracking of metrics and mandatory training compliance Greater manager visibility into training status Scheduling that adapts to employee and compliance needs Learning Challenges Solved Complicated new hire training assignment process Lack of reporting and metrics Limited manager access and visibility No support of […]

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Indigo Books and Music Creates a Modern Employee Experience with SilkRoad Onboarding and SmartRecruiters

SmartRecruiters and SilkRoad Results A modern candidate experience that goes beyond recruiting basics Extended engagement—candidate to new hire to first year on the job Higher manager satisfaction with talent acquisition and onboarding—72% to 94% Connected candidate to new hire process, immediately sealing the deal from “offer accepted” Hired 1,900 in 10-week window and completed it […]

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Kearney & Company Soars with SilkRoad Performance: Fosters Professionalism, Supports the Best Talent

SilkRoad Performance Results More than 92% of performance reviews are completed on time. Employees are highly engaged with the company, as a result of a more frequent review process. Employees are better connected to their supervisors, even when working off-site, through SilkRoad Performance’s Web-based solution for mobile workforces. Kearney is recognized as the “Best Place […]

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Levin Furniture Simplifies Employee Training Activity Tracking

Learning Checklist Results Automated tracking of blended learning programs Easier process for managers Access from anywhere, 24×7 95% reduction in paperwork costs Employee insight into upcoming training Learning Tracking Challenges Tracking “on the floor” training after classroom training Helping busy managers keep training on track Manual tracking of completion Communicating the full training plan to […]

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Lord Fairfax Community College Makes Onboarding 70% More Efficient, Improves Day-1 Productivity with SilkRoad Onboarding

SilkRoad Results One automated onboarding process that virtually eliminated paperwork and bottlenecks, and shortened the timeline by 70% A software solution customized for varied employee classifications and adaptable when processes change Self-service branded portals that engage new hires with personalized experience and enable productivity on day one Full transparency that allows HR and others to […]

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Lumo Energy eliminated their mountain of HR paperwork generated by high staff turnover and robust training requirements with SilkRoad’s integrated Talent Management Solution.

Background Removing administration, re-inventing processes and delivering HR service excellence. One of Australia’s leading electricity and gas retailers, Lumo Energy houses a combined workforce of 500 people, all of whom were supported by a single HR team. Further compounding the problem, more than half the company’s employees are based in a Melbourne call centre, which […]

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Major Hospital Relies on SilkRoad to Make their Move to New Location – New Approach to Training Succeeds

SilkRoad Learning Results Creation of a complex, flexible training program that successfully prepared nearly 4,000 health professionals Full support of training while hospital being built, including use of online and virtual/avatar technology Full visibility into readiness and completion through powerful reporting Highest training participation: 95% completion and 0 safety issues on move day Challenges Safely, […]

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Making Hiring Seamless: How SilkRoad Onboarding gave Scania Australia a new and improved ‘new-hire experience’

Required: A more efficient, accountable and robust onboarding system – no more frustration! Scania Group are an internationally renowned manufacturer of trucks, coaches and engines, employing 34,000 people worldwide. In Australia the group is represented by Scania Australia, with a workforce of 380 employees nationally. When onboarding new employees into Scania Australia, it became apparent […]

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McLeod Health Streamlines Training – Accelerates Time to Patient Bedside

PROBLEM McLeod needed to streamline their training practices, which were a patchwork of manual methods and disparate software systems that could not scale to meet McLeod’s rapid growth. CHALLENGES ⁃    Ensure that staff is up-to-date on current and certified medical procedures ⁃    Deliver proof the staff is adequately trained for regulatory compliance ⁃    Reduce the […]

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NES Rentals Recruitment Gets a Lift with SilkRoad Recruiting

Problem: The recruitment software NES Rentals was using—part of a human resources data and payroll system— lacked some of the functionality, features, and efficiency the company desired. The company sought to move forward with more intuitive, state-of-the-art technology specifically designed to support the recruitment process. Challenges: ⁃    Replace the inefficient recruitment software quickly and effectively. […]

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Processing Large Candidate Volume while Keeping Content Current

BACKGROUND Founded in 1894, Sanford is headquartered in Sioux Falls, South Dakota. With more than 150 healthcare facilities, Sanford is the largest employer in their region and employs over 13,000 people. Sanford found itself faced with an extremely high volume of applicants and using a process that was not user-friendly and caused “a lot of […]

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Recoveriescorp Strengthens Efficiency and Compliance with SilkRoad Recruiting, Employee Onboarding and Learning Management

SilkRoad Results Faster, automated compliance reports Reduced paperwork Greater manager engagement in onboarding More efficient recruiting Human Resources Challenges Solved Paper-intensive training and compliance process Manual recruitment tracking Minimal manager involvement in employee onboarding Efficiency Key to Growth When facing fast growth, efficiency becomes a major focus. For recoveriescorp, a leading debt recovery and insurance […]

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Redwood Credit Union Creates “Wow” Employee Experience with SilkRoad

SilkRoad Results Engaging, personalized candidate and employee experience Providing new employees with a personalized orientation Employer brand presentation that attracts and engages Day One readiness goals achieved Metrics visibility through a central dashboard Redwood Challenges Disconnected employee experience Building employer brand awareness to attract and retain talent Not prepared for new hire first day Process […]

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San Diego County Regional Airport Authority Soars with SilkRoad Performance

Problem: San Diego County Regional Airport Authority needed to implement productivity enhancements and workflow improvements in its performance management system– a collection of manual processes that did not meet the needs of the organization. Challenges: ⁃    Move from a paper-based performance management system to an automated solution that would supply real-time data for analysis. ⁃ […]

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Save the Children Australia Streamlines Recruitment and Onboarding Processes

PROBLEM – Large number of new hires brought on each year – Recruitment and onboarding processes managed manually, heavy administrative load – Offices in remote outposts cause additional inefficiencies in the HR function – Varying degrees of computer literacy within team SOLUTION – SilkRoad Recruiting – SilkRoad Onboarding – SilkRoad Performance RESULTS – Fully automated […]

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SilkRoad Learning Supports Safe Move of Top Children’s Hospital

SilkRoad Learning Results Created an award-winning, flexible training program that successfully prepared nearly 4,000 health professionals Fully supported training while hospital facility was being built, including use of online and virtual/avatar technology Provided full visibility into readiness and completion through powerful reporting Highest training participation: 95% completion and 0 safety issues on move day Challenges […]

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SilkRoad Onboarding Helps Tenet Healthcare Expand Rapidly, Lower Costs, Improve Day-One Productivity

Results Successfully implemented new-employee training while headcount grew 66%. Costs down $475 per employee, staff time for onboarding cut 75%, paperwork completed 91% faster Single onboarding solution accommodates each facility’s unique branding, content, and policy training First-day productivity up 90% Fast response to rapid demand through SilkRoad administrative service Challenges Improved onboarding efficiency in the […]

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SilkRoad’s Onboarding Solution Adopted by Yale New Haven Health System

Background Yale New Haven Health System is comprised of three hospitals, Bridgeport, Greenwich and Yale-New Haven, and Northeast Medical Group—a physician foundation. The health system is affiliated with Yale School of Medicine. Yale New Haven Health has escalated hiring activity to meet its rapid 2 to 3 percent annual patient growth rate. As a result, […]

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Sirva: A Case Study in Performance Management

KEY RESULTS: ⁃    Provided one central location for performance management tracking and reporting for SIRVA’s global offices ⁃    Saved time, allowing HR to dedicate resources to other areas ⁃    Provided a faster and more efficient goals and evaluation process for both employees and managers BACKGROUND SIRVA, Inc. is a leader in providing relocation solutions to […]

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Springfield Public Schools Engages New Employees from Day One with SilkRoad Onboarding

SilkRoad Onboarding Results ⁃    One automated onboarding process that eliminated paper forms and in-person orientation. ⁃    A software solution customized for a variety of employee roles, departmental workflows, and numerous facilities. ⁃    Self-service branded portals that engage new hires with an exciting, personalized experience. The portals clearly communicate the District’s mission and commitment to students. […]

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Symbotic Automates Recruiting, Employee Onboarding and Employee Compensation To Attract Talent and Support Fast Growth

SilkRoad and CompensationXL Results Strategic, secure compensation management Broader recruiting outreach, centrally managed Friendly, online onboarding experience Highly aligned performance goals Human Resources Challenges Solved Security risk with compensation system No central candidate tracking process Inconsistent, paper-based onboarding/offboarding Disconnected performance management Automated HR—a Necessity in the High Tech Industry Automation is what we do and […]

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Tenneco Deploys SilkRoad Onboarding Globally: Saves Hours, Engages Employees from Day One

SilkRoad Onboarding Results ⁃    A $250,000 savings for the entire company. ⁃    An onboarding process that is 95% paperless. ⁃    A reduction in “non-value” employee orientation time by nearly 90%. Reduced paperwork  from 4 hours to 30 minutes. ⁃    Self-service, customized portals that deliver both corporate and local information new hires need. ⁃    A dramatic […]

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Tenneco Powers Up Recruiting with SilkRoad: High-Efficiency System Achieves Significant Savings

SilkRoad Recruiting Results ⁃    An overall cost savings of $200,000 within the first year of using SilkRoad Recruiting software, with reduced spending on third-party agencies and advertising. ⁃    A larger pool of candidates, particularly hard-to-recruit technical personnel. ⁃    A distinct increase in the quality of candidates, reported by managers in a 120 day survey. ⁃ […]

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The Reagan Family of Companies Links People to Business Strategy with SilkRoad Talent Management

SilkRoad Talent Management Results Enabled reporting of human capital readiness for new strategy 9-point increase in culture development Metrics on readiness and engagement Connected employee performance goals and strategic objectives Helped HR more tightly align with the company mission Human Resources Challenges Alignment of talent management strategy with new company growth goal No common objectives […]

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TPC Group Flies High With SilkRoad Performance

BACKGROUND TPC Group is the leader in providing highly specialized lines of chemical products to major chemical and petroleum-based companies worldwide. As North America’s largest producer of finished butadiene and the largest producer of butene-1, companies around the globe rely on the company as their dependable supplier for hydrocarbon processing and other specialty chemicals. The […]

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Turner Broadcasting System Creates Modern Global New Hire Experience through SilkRoad Onboarding

Challenges New hire experience focused on paperwork and compliance rather than great experiences Disconnected processes and communication from company goals Unable to handle varied global requirements Results Engaging new hire experience, scoring a 4 out 5 on satisfaction surveys Faster employee activation and preparation means talent is ready to work day 1 Process automation that […]

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Unisys Strengthens New Hire “Welcome Aboard”

Global New Employee Onboarding Process Transformation KEY ONBOARDING RESULTS Standardized, global onboarding process Automated task communication and tracking Visibility into new hire progress for manager Enhanced new hire experience Best-in-class onboarding program ONBOARDING CHALLENGES SOLVED Time-consuming manual process Burdensome on hiring manager No clear owner or accountability Confused new hires Missing information and late support […]

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Van Andel Institute – SilkRoad Recruiting Helps Van Andel Institute Attract the Best and the Brightest

From program managers to professors and postdocs, SilkRoad Recruiting helps Van Andel Institute attract the best and the brightest. “Brand reputation is everything in our field. We’re showing top talent who we are and why they should work here. SilkRoad Recruiting helps us convey that positive image to elite talent.” SilkRoad Results A single state-of-the-art […]

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VMS Gives the Green Light to Learning Management with SilkRoad

Key Impacts VMS is now able to track every employee’s individual training plans and pull reports in a matter of seconds The company can be more strategic in the rollout of course training and offer more streamlined and in depth follow-up courses They no longer have to work around schedules for training and can train […]

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With SilkRoad Learning, BenefitMall Salespeople Spend Less Time Training Channel Partners, More Time Driving Growth

SilkRoad Results A single, flexible training destination for 28,000 users—easy to deploy, use, and manage Salespeople freed up to spend more time on finding new customers and expanding existing relationships Improved visibility to measure learning content value, customer interest and engagement, usage trends, and much more Added competitive advantage for sales and marketing—proof point for […]

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