Services

SilkRoad Professional Services is an experienced and dedicated team that has helped hundreds of companies - in a multitude of industries -successfully plan and implement their Talent Management Solutions. We provide consulting and educational services to help our clients maximize the return on their investment.

Our product experts will work with your team on all aspects of a successful implementation. We can help you identify, prioritize, and align your strategic business objectives with the appropriate solution, ensure that the solution is designed with best practices at its core, and rapidly deliver world-class business solutions that allow your company to focus on success.

At SilkRoad, we recognize that every client has distinct requirements based on their unique needs. We provide a variety of services offerings, which are grounded in our depth of experiences with our existing clients, to support the degree of assistance you may require at any given time.

Implementation

SilkRoad's Professional Services team can help you develop successful business solutions by leveraging our extensive implementation expertise. We take great pride in the ease of installation, integration, and use of our quality software solutions. Our experts provide the deep, practical knowledge in the implementation of all the solutions that make up the Life Suite and provide the skills and guidance to help you maximize your investment. Typical implementations of our solutions take from 3 to 8 weeks depending on the product and the receipt of client deliverables.

Training

The primary goal of our development team is to make the user interfaces of our solutions extremely intuitive and user-friendly. It is also our goal to ensure full and quick adoption of your investment. To get the most out of your new solution, we provide initial training to your team that empowers you with the ability to hit the ground running the moment the system goes live. We utilize a variety of training methods across our products including quick start guides, web-based training, train-the-trainer, and on-site training sessions. SilkRoad will work with your organization to determine a training program that will fit your organizations' individual needs.