Customer Care is Our Top Priority
Let us help. We want our clients to feel they have the support they need--when they need it. At SilkRoad technology, inc. support isn't just about solving problems. It's about helping our clients take full advantage of their technology investment. Please contact us any time you have a question or concern.
We believe that support means more than just offering access to our year-round, 24/7 customer support options. Support also means offering you one point of access to reference materials available from SilkRoad's Support Site, as well as training options to help you take full advantage of your software purchase.
We have extensive experience and a proven record in successfully servicing enterprise customers, and we understand the needs and the issues that arise in a corporate setting. We are dedicated to responding quickly and effectively to our customers and to delivering the most exceptional level of service available.
Software Support
Whether you need to log an issue, get in touch with a customer service representative, or download documentation for your SilkRoad technology talent management systems, you will find what you are looking for in the details below.
SilkRoad technology, inc. Worldwide Customer Support Center Information:
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Hours: |
Monday 12AM - Friday 11:59PM EST and 24-hour emergency assistance |
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Phone: |
Toll Free: 866-803-9663; Direct: 336-201-5120 |
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support@silkroad.com
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If you would like to establish an account, or have lost your login information for the SilkRoad Support Site, please contact us at the phone number or email above.