Because customer care is a top priority, at SilkRoad we give all of our clients the same level of attention and service no matter how large or small your organization. We want our clients to feel they have the support they need--when they need it. We believe support isn't just about solving problems, it's about helping our clients take full advantage of their technology investment.
Customer care means more than offering access to our year-round, 24/7 customer support options. Customer care also means offering you one point of access to reference materials available from SilkRoad's Support Site (http://support.silkroadtech.com), as well as training options to help you take full advantage of your software purchase.
Please contact us any time you have a question or concern.

Software Support
Whether you need to log an issue, get in touch with a customer service representative, or download documentation for your SilkRoad technology talent management systems, you will find what you are looking for in the details below.
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Hours: |
Monday 12AM - Friday 11:59PM EST and 24-hour emergency assistance | |
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Phone: |
Toll Free: 866-803-9663; Direct: 336-201-5120 | |
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| Support Site: | http://support.silkroadtech.com |
If you would like to establish an account, or have lost your login information for the SilkRoad Support Site, please contact us at the phone number or email above.