BKD

A task force determined that BKD needed to implement a coaching program that would provide performance coaches for all staff. In addition, they wanted the technology to be user-friendly. "Our previous system was not technology-based, it was paper-based," says Hultz. "We wanted to automate and streamline the process." To make the new coaching system work, they needed a powerful technology tool that could manage and consolidate all the feedback, yet be easy to implement.