HR Case Studies

  • International Flavors and Fragrances

    SilkRoad Dedicated Administration Service Case Study

    International Flavors and Fragrances (IFF), a leading global creator of flavors and fragrances used in a wide variety of consumer products, sets the talent bar high for working with its more than 6,000 employees in 31 countries. Over the past two years, the company implemented SilkRoad’s WingSpan to power up performance management and OpenHire to enhance onboarding. While each solution tremendously strengthened these programs, it was clear that much greater potential existed. In fact, the initiative list continued to expand. To accelerate programs, IFF decided to use SilkRoad’s Dedicated Administration Service, which offered an on-site talent management professional to work closely with their team. The service enables companies to take the robust, easy-to-use foundation provided by SilkRoad’s solutions and “turbo-charge” their initiatives through a SilkRoad dedicated administrator (SDA).

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  • Springfield Public Schools

    RedCarpet Case Study

    Springfield Public Schools, the largest fully accredited public school district in Missouri, offers the state’s only K–12 International Baccalaureate program and has the second largest number of schools on the State’s top 10 list. Springfield Public Schools is well-known for the highest quality education, yet it was using a manual system for onboarding new employees. The organization sought a strategic, automated process that would reflect its standards of excellence and quickly engage new employees in their jobs—all while reducing administrative effort.

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  • Georgiou

    RedCarpet Case Study

    Georgiou is a rapidly growing national building construction, engineering, and property development company based in Australia. Over three decades, the firm has expanded to multiple business units with projects distributed across Queensland, Western Australia, and Victoria. Technicians, heavy equipment operators, shop and field mechanics, engineers, project managers, and financial and administrative professionals are just a few of the types of staff that Georgiou employs.

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  • Georgiou

    HeartBeat Case Study

    Georgiou is a progressive, fast-growing company, yet it needed an automated, central system to manage its workforce data across the entire business. The company sought a unified software solution that would deliver current, accurate information about its distributed workforce for strategic planning and employee development.

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  • Scania

    RedCarpet Case Study

    Scania Australia partnered with SilkRoad in 2011 and has been seeing the benefits of a structured, automated and engaging system since day one. Through the implementation of RedCarpet, the Scania Australia HR Team have been able to focus on their strategic projects whilst being confident that their new starters are receiving an engaging welcome to their businessthrough the delivery of day one readiness tasks.

    Scania Australia not only use RedCarpet to guide their new starters to be ready from day one. Further to day one readiness, the solution takes the employee through to probation periods and then up to the employees 4th year milestone. This in depth planning ensures that no important anniversaries are forgotten and continues employee engagement past the traditional onboarding experience.

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  • Tenneco

    OpenHire Case Study

    Tenneco is a leading-edge technology company, but it used an outdated manual system for recruitment—requiring enormous expenditures of time and precious recruitment dollars. The company needed highly efficient recruitment software that would match its reputation for operational excellence and innovation.

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  • Tenneco

    RedCarpet Case Study

    Tenneco pioneers technologies for cleaner, safer and smoother transportation, yet it used a manual onboarding process that was time-consuming, costly, and inconsistent. The organization sought an onboarding system to support its operational excellence and worldwide presence.

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  • Yale New Haven Health

    RedCarpet Case Study

    Yale New Haven Health wanted a state-of-the-art new employee onboarding system to match its cutting-edge medical care of patients. Yet, the organization’s onboarding system was cumbersome. The system’s HR departments received multiple paper forms from new hires, which were collected, routed to departments for data entry, and filed. The process was highly variable, depending upon the employee handling the onboarding: Sometimes forms were missed, or misfiled. In short, onboarding was burdensome for candidates and time consuming for HR staff.

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  • Carlson Rezidor Hotel Group

    OpenHire Case Study

    Carlson Rezidor Hotel Group is one of the world's largest and most dynamic hotel groups with a portfolio of more than 1,300 hotels in operation or under development. In the Asia Pacific region alone Carlson Rezidor Hotel Group has more than 200 vacant positions at any given moment and needed one standardised and user-friendly system to streamline their recruitment process with a single web portal where applicants could see all job openings in Asia Pacific. OpenHire became their chosen applicant tracking system.supporting more than 355 hiring managers and 47 recruiters across 10 countries.

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  • Ulthera

    HeartBeat Case Study

    Given Ulthera’s fast growth and dispersed workforce, Ulthera experienced a major challenge in integrating its HR data. The company had a payroll system that the finance department did not intend to replace. In addition, an older, rudimentary quality system covered compliance requirements, but Ulthera had completely outgrown it.

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  • Amyx, Inc

    HeartBeat Case Study

    Amyx prides itself on excellence and professional integrity, and the organization was searching for an HRMS that would match its quality standards for technology. The HR team and managers wanted to eliminate hours spent on administrative work—viewing spreadsheets with employee data and tracking information stored in multiple systems. What’s more, the company wanted assurance that employee data was up-to-the-minute for competitive proposals and compliance reporting.

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  • Clear Channel

    OpenHire Case Study

    In the media and entertainment industry, creative talent is a company’s greatest asset, and competitors vie for the best people. As a result, Clear Channel’s recruitment activity is continuous and intense. Annually Clear Channel hires hundreds of innovators and “go getters” to fill a wide variety of roles—from programming, production, and operations, to finance, graphic design, and advertising account management.

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  • Kearney & Company

    WingSpan Case Study

    The company currently has 450 employees, but finds itself growing so rapidly that the number changes weekly. With such rapid growth, the company found its needs and demands changing quickly when it came to performance reviews. Kearney evolved from being able to handle all of its performance reviews via e-mail and spreadsheets, to finding themselves overwhelmed with the process as it became inconsistent and disorganized.

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  • High Sierra Industries

    GreenLight Case Study

    High Sierra Industries needed to sustain and motivate its workforce with continuous learning oppotunities, as well as ensure accurate data for compliance reporting. Yet the organization had undergone a rapid, strategic expansion and had clearly outgrown its learning solution, a component of an older HR system: The software lacked basic capabilities for registering, tracking, and reporting training activity. As a result, employees spent time shuffling paper forms for approval that managers signed off manually.

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  • High Sierra Industries

    OpenHire Case Study

    High Sierra Industries needed to implement a highly efficient recruitment process, as well as ensure accurate data for compliance reporting. Yet the organization had undergone a rapid, strategic expansion and had clearly outgrown its existing hiring methods, which demanded that the talent team manually track data and input it into an older HR system: The software lacked basic capabilities for posting jobs, screening candidates, and tracking compliance.

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  • Scoot Airline

    OpenHire Case Study

    As a new start-up airline that launched in November 2011, Scoot’s HR team was faced with the enormous challenge of recruiting over 300 staff in its first year. However, the airline’s existing recruitment system was entirely manual—with the HR team reviewing, by hand, each submitted resume to determine if candidates were suitably qualified for available positions. Scoot turned to SilkRoad, specifically its OpenHire recruiting software, for help in achieving its ambitious recruitment targets.

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  • NES Rentals

    OpenHire Case Study

    NES Rentals needed to replace their applicant tracking system with a solution that was more intuitive, efficient and feature-rich. With SilkRoad's OpenHire they have a fully automated and centrally managed recruiting system that provides much-needed workflow, reporting, and transparency between hiring managers and recruiters. NES Rentals believes in delivering a top-notch candidate experience and were able to accomplish with OpenHire's branded career portal.

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  • Rustan Coffee

    OpenHire Case Study

    With hundreds of applications every day, recruiters at Rustan Coffee were faced with a monumental screening exercise; with the head office wanting to add an additional 10+ stores per annum, the recruitment team knew they had to do something, and do it quickly, so they turned to SilkRoad's applicant tracking system.

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  • San Diego County Regional Airport Authority

    WingSpan Case Study

    San Diego County Regional Airport Authority needed to implement productivity enhancements and workflow improvements in its employee performance management system-- a collection of manual processes that did not meet the needs of the organization. With SilkRoad WingSpan, they experienced a smooth transition to automated performance management. They were also able to deliver significant benefits, cost reduction, and productivity to the Airport Authority such as a 50% reduction in managerial time spent on appraisals and an increase in on-time completions.

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  • McLeod Health

    GreenLight Case Study

    McLeod attended a local HR conference and saw a demonstration of GreenLight, SilkRoad’s learning management system (LMS). After seeing the demo, they decided to investigate further and looked at other learning management system solution providers. McLeod felt GreenLight was best suited for their needs; they were especially impressed with the full range of solutions offered with SilkRoad’s Life Suite and the synergistic capabilities between GreenLight and WingSpan, SilkRoad's performance management solution. Additionally, because McLeod Health employs a large number of Hispanic employees; they required a learning management solution that could translate their courses into Spanish, a task currently being done manually by a respiratory therapist. McLeod Health was thrilled when they realized GreenLight could perform these translations for them. McLeod Health decided to give GreenLight the "green light" and proceeded with implementation.

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  • TPC Group

    WingSpan case study

    TPC Group is the leader in providing highly specialized lines of chemical products to major chemical and petroleum-based companies worldwide. As North America’s largest producer of finished butadiene and the largest producer of butene-1, companies around the globe rely on the company as their dependable supplier for hydrocarbon processing and other specialty chemicals. The company is the sole producer of chemical grade diisobutylene in North America and the second largest active merchant producer of high purity isobutylene in North America.

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  • VMS

    GreenLight Case Study

    Being in a highly regulated industry, VMS needed to move away from a manual process to a one-stop automated program to manage compliance and track training and complex policies. SilkRoad's learning management software, GreenLight has allowed them to develop individual training plans for employees, track courses completed and provide compliance reports to their clients, all in a paperless environment.

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  • Elkay Manufacturing

    OpenHire Case Study

    For Elkay, SilkRoad technology's solution, OpenHire, allowed the company to keep its career portal fresh and gave them the ability to update the portal as needed.

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  • GenProbe

    GreenLight Case Study

    Prior to adding the learning management system to manage the learning process, Gen- Probe had more than 50 employees who devoted a portion of their time to help track and manage the company's training records. With the launch of the LMS, these people have turned their attention to more critical tasks, and Gen-Probe now has only one LMS administrator.

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  • McLeod Health

    OpenHire & RedCarpet Case Study

    For OpenHire, the winning feature was its configurability. With RedCarpet onboarding management software, the overall strength of the product would allow the company to streamline onboarding.

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  • Sirva

    WingSpan Case Study

    WingSpan provided "...the best system ever!" WingSpan employee appraisal software is saving SIRVA time by providing a faster and more efficient goals and evaluation process for both employees and managers. In addition, the solution has given SIRVA a way to centrally manage employee performance across the globe.

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  • McAfee

    RedCarpet Case Study

    Prior to RedCarpet, McAfee's onboarding process began by sending a binder out to each new employee. The binders included new hire paperwork, forms, and reference materials. Each binder was shipped via FedEx to the employee. When asked how they would have handled this process for 1000 employees, Gillette said, "It would not have been an impossible task. Sending out the binders would not have been a problem because we could outsource that. The problem would have been on the data management side when everything came back in."

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  • Lifestyle Family Fitness

    WingSpan Case Study

    SilkRoad technology's employee performance management solution, WingSpan, facilitated an increased level of communication between Lifestyle Family Fitness' employees and managers, as well as improved employee participation in their appraisal process.

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  • Sanford

    OpenHire Case Study

    OpenHire provided Sanford with a customized career portal which gives them the ability to make changes to that portal as they see the need. Additionally the OpenHire solution provides improved communication between Sanford employees as well as between Sanford and their candidates.

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  • Lifestyle Family Fitness

    SilkRoad Life Suite Case Study

    Through SilkRoad's Life Suite, Lifestyle Family Fitness was able to better engage employees throughout their life cycle at the company, providing a consistent company branded experience across numerous locations. SilkRoad's Life Suite of products has allowed management to better communicate with team members about their career plans at the company and alert them when an open position might be a good fit. Lifestyle has also used the Life Suite HR management solutions to create a personal portal for every employee that shares information related to the corporate mission and messaging, helping to consolidate unique branch identities and cultures into one consistent brand.

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  • International Paper

    GreenLight Case Study

    With GreenLight, Silkroad's learning management system,International Paper has saved time in course creation and made it easier for developers throughout the organization to find source material for courses, as they are needed.

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  • Stewart Enterprises

    Eprise Case Study

    With Eprise, Stewart Enterprises would be able to create a unique website for each of their 175 businesses. Stewart was able to leverage SilkRoad's partnership with Onramp, a brand consultancy dedicated to accelerating differentiation and uniqueness, to design the look and feel of the websites. This partnership allowed for a complete end-to-end CMS Intranet solution that not only addressed the technical side of the project, but the strategic and branding side as well.

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  • BKD

    WingSpan Case Study

    A task force determined that BKD needed to implement a coaching program that would provide performance coaches for all staff. In addition, they wanted the technology to be user-friendly. "Our previous system was not technology-based, it was paper-based," says Hultz. "We wanted to automate and streamline the process." To make the new coaching system work, they needed a powerful employee performance management tool that could manage and consolidate all the feedback, yet be easy to implement.

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  • netIQ

    OpenHire Case Study

    NetIQ's recruiting director identified numerous challenges that highlighted NetIQ's need to have an enterprise recruitment software application. Recruiters felt that administrative processing was getting in the way of doing what they do best. They faced a massive influx of candidate resumes daily from several sources, ranging from emails, referrals, agencies, online job boards to NetIQ's corporate career Web site and intranet. They were spending tremendous amounts of time on administrative work - qualifying candidates, processing resumes from clogged inboxes, communicating with hiring managers, and organizing data. While vital to candidate processing, these tasks overshadowed higher level activities such as strategic planning, attracting talent, and promoting NetIQ.

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  • Horizon Healthcare

    Eprise Case Study

    Horizon was faced with developing an easy-to-use content management system for its employee portal that would serve as the centralized location for employee and corporate information for the company's 4,600 employees.

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