Training options as unique as your organization
SilkRoad’s training team is dedicated to providing training solutions that allow our customers to easily translate knowledge into practical application, based on each individual learner’s pace and style.
SilkRoad offers varied and blended formats of training to meet the unique needs of your organization and employees:
- Self-paced e-learning
- Facilitator-led custom webinars
- Onsite sessions
- Custom training videos
The goal of the SilkRoad training program is to ensure full and quick adoption of your investment and help you truly understand the system. We can provide training prior to implementation, ensuring configuration decisions are effective, at launch so all users understand their role and functions, and post-launch to help support users as you expand your use of the tools.
Mondays with SilkRoad
The SilkRoad training team also offers all of our current clients the opportunity to attend our free, one-hour training sessions, Mondays with SilkRoad. These sessions are held on Mondays from 10:00 am - 11:00 am and again from 2:00 pm - 3:00 pm Eastern Standard Time, twice a month. These sessions range in product and topic and are intended to introduce best practices and reinforce more advanced features to our users. They can also be quite useful to our clients as they onboard new users.
Each session is recorded and stored on our Client Support Site for future use.