SilkRoad technology Named Finalist In Two Categories In 2011 Stevie Awards For Sales & Customer Service

Chicago, IL

SilkRoad technology, inc., a leading provider of talent management solutions, announced today was named a Finalist in the 'Customer Service Department of the Year' category, and the 'Relationship Management Solution' category for its HeartBeat product in the fifth annual Stevie Awards for Sales & Customer Service.

The awards are presented by the Stevie Awards, which organizes several of the world's leading business awards shows including the prestigious American Business Awards.

Nicknamed the Stevies for the Greek word 'crowned,' winners will be announced during a gala banquet on Monday, February 21 at the Eden Roc Renaissance Hotel in Miami Beach, Florida.  Nominated customer service and sales executives from the U.S.A. and several other countries are expected to attend.

More than 800 entries from organizations of all sizes and in virtually every industry were submitted to this year's competition, an increase of more than 60 percent over 2010.  SilkRoad is a finalist in two categories.

'We are all extremely excited the Stevie's recognized both our unparalleled customer service and our newest product, HeartBeat this year,' said Andrew J. 'Flip' Filipowski, Executive Chairman and CEO of SilkRoad technology. 'Our hardworking team goes above and beyond for our valued clients and it's a great honor to have their tireless efforts recognized.'

SilkRoad provides software as a service (SaaS) solutions that significantly improve talent management for more than 1,700 customers across the globe, cutting millions of dollars in human resources costs with integrated solutions that manage the entire employee life cycle. With its award-winning Life Suite, SilkRoad assists companies to attract best-fit talent, manage onboarding & employee transitions, maximize employee performance, provide a centralized learning management system, and deliver accurate information with employee intranets and content management systems.

SilkRoad technology's HeartBeat is an on-demand core HR system that allows workers and managers to access and act on HR information relevant to them. This information can be readily integrated with all SilkRoad's Life Suite solutions or other HR-related third party applications, such as payroll, benefits, recruiting, performance, training & compensation, providing a unified front-end for all users.

'Being named a Finalist in the Stevie Awards for Sales & Customer Service is an important achievement,' said Michael Gallagher, president of the Stevie Awards.  'It means that independent business executives have agreed that the nominee is worthy of international recognition.  We congratulate all of the Finalists on their achievement and wish them well in the competition.'

Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.stevieawards.com/sales.

About The Stevie Awards

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.  Learn more about The Stevie Awards at www.stevieawards.com.

Sponsors of the 5th annual Stevie Awards for Sales & Customer Service include American Support, Infogroup, the Sales Management Association, and ValueSelling Associates.

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